From Business Services to a Citywide Digital Experience: The Evolution of the Balady App

The Balady app's evolution represents a significant milestone in Saudi Arabia's digital landscape, transitioning from a tool primarily for business owners to a comprehensive digital platform for all city residents. This transformation underscores a broader shift towards embracing digital innovation in municipal and rural service delivery, aligning with the rapid pace of technological progress. The app now offers advanced features designed to enrich the user experience, establishing itself as the definitive source for city services. It provides a more engaging and inclusive digital experience, catering to both commercial needs and everyday life, supported by an intuitive user interface.

With the introduction of an interactive map, currently in a trial phase, the Balady app improves accessibility to municipal services and facilities. This feature allows residents to easily locate over 30 shopping malls in Riyadh, set personalized alerts for weather, road conditions, and speed, and access a wide array of services tailored to their daily and commercial requirements.

Following its recent updates, the Balady app has become instrumental in fostering community engagement in public space improvement, urban development, and streamlined access to municipal services. Its digital transformation paves the way for a more vibrant community, contributing to economic growth and national ambitions.

Commercially, the app simplifies processes such as license issuance and municipal service requests, reflecting the Kingdom's vision for a sustainable urban life and a digitally inclusive society.

Join us in the digital transformation journey by downloading the Balady app through the link and enjoy a new urban and digital experience